Why attend Supporting Expatriate Employees? The impact of culture is felt not only by international assignees, but also by their host-country managers and colleagues. While they may not have endured the trauma of an international move, they will be working with colleagues whose methods of working, style of interaction and expression may be completely new and foreign.
Communicaid's public cultural awareness course,Supporting Expatriate Employees is aimed at managers and HR professionals who regularly work, interact with and manage expatriate staff. It would be easy to suggest that ‘when in Rome, do as the Romans do’ and expect expatriate staff members to adapt to their hostcountry ways of doing things. However, such an approach lacks the necessary cultural sensitivity to help expatriates integrate positively and effectively into their new workplace and is likely to lead to unnecessary misunderstanding, uneasy working relationships and potential loss of business.
Benefits
This programme provides you with:
- Increased understanding of the impact of cultural difference when working with expatriate
staff
- A better understanding of the cultural challenges facing expatriate staff
- An in-depth examination of the expectations of host-country managers and expatriate staff
- The opportunity to enhance cultural awareness and competence
- Hands-on strategies to minimise crosscultural misunderstanding and encourage positive
working relationships when managing expatriate staff
Who should attend
Anyone who:
- Has a global function within their organisation
- Regularly manages international project teams
- Manages or collaborates with team members from different cultures
Course Content
- The impact of culture on international assignments and assignees
- Culture and workplace dynamics
- Cultural drivers for motivating staff
- Tools for developing expatriate staff
- Culture clash: challenges and solutions
- Building relationships and trust
- Giving and receiving feedback
- Communicating across cultures
Supporting Expatriate Employees course trainer*
Detailed below is a profile of a member of our Supporting Expatriate Employees trainer team.
TH
TH has over twenty years' experience of language, management and intercultural training, delivering courses in a wide range of countries including France and the USA where he has lived for periods of time. He has run training courses for a large number of corporate multinationals including GSK, Shell, Conoco, Esso, Microsoft and UBS and public sector organisations such as London Regional Transport and the National Bank of Slovakia. His key areas of expertise are leadership, building international teams, diversity and cross-cultural training.
A graduate in English and American language and literature, TH’s first experience of intercultural training was at the University of California. On his return to Europe, he worked for LTS Training and Consultancy setting up an offshoot in Esso France running their sales and technical presentation programmes. TH then spent the next five years working in international conference management in both Paris and London managing teams and events throughout Asia, Europe, Africa and the USA. Since 1994, TH has worked as a training consultant based in London, firstly in international HR project management working in areas of organisational development, performance management and employee relations and more recently in global leadership consultancy focusing on leadership, diversity, cross cultural issues and workforce development.
* Please note that Communicaid reserves the right to change course trainers, location and timetable, as scheduling commitments require. In each case, we make every effort to keep you informed and to ensure any disruption to you is minimal. |
Public
Courses 
+44 (0)20 3370 8580
