Why British Accent Training? With the growth of offshore operations in locations as diverse as India, the Philippines, South Africa and China, organisations need to ensure that their offshore employees are able to communicate effectively with customers and colleagues alike. Overall vocal clarity is a vital ingredient of successful communication for your overseas staff when speaking and doing business in English.

The impact of First Language Influence (FLI) on an offshore employee’s accent can not be underestimated. British Accent training from Communicaid will help your overseas staff to minimise the influence of their first language while maximising their communication with your customers through a neutral accent. Whether through online British Accent Training courses, virtual British Accent training or face-to-face accent instruction, Communicaid offers scaleable British Accent training solutions for your organisation’s offshore operations.

A Communicaid British Accent Training course will provide your offshore personnel with the ability to:

- Enhance your customer experience and satisfaction

- Communicate more efficiently and effectively with customers and colleagues by reducing first 

  language influenced accent

- Build rapport and empathy and strengthen relationships with customers and colleagues  

  through more successful communication

All Communicaid’s British Accent Training courses are designed to meet the specific needs of our clients depending on their personal/organisational requirements and existing skills set.   A British Accent Training course includes:

- Rhythm and stress patterns

- Using intonation for attitude and emotion

- Pausing and breathing

- Relationship between spelling and pronunciation

- Accent familiarisation and extended listening practice

- Telephone training

Approach

Training is available worldwide via either face-to-face instruction or one of our many elearning and virtual learning platforms. Using a combination of published and Communicaid-unique materials and methodology, we design and deliver programmes that will meet the needs of you and your organisation.

We offer a variety of training formats for your British Accent Training course – from intensive, weeklong courses to extensive, modular lessons.  Appropriate formats will be discussed during your diagnostic consultancy.

British Accent Course Trainer

All Communicaid British Accent course trainers are native speakers with at least 3 years’ professional training experience in the offshore industry.  In addition to relevant academic and linguistic qualifications and experience, many of our British Accent trainers also possess considerable exposure and expertise in the professional world.

Your British Accent trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus.  Detailed below is a sample profile of a member of our British Accent training team.

EP

NLP Certificate (ABNLP)

Advanced Diploma in Language Teaching Management

Certificate in Motivational Leadership

RSA Certificate in TEFLA

Diploma in Business & Finance

Having joined Communicaid in 1996, EP has 18 years' training experience delivering British Accent and communication skills training in countries as diverse as Japan, India, the Philippines, & Spain.

As well as his depth and range of training experience, EP is a certified Neuro-Linguistic Programmer and is responsible for the development of Communicaid’s Empathy & Rapport programmes.

EP has administered the PET, Cambridge First Certificate, TOEFL and IELTs exams.

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