Professional Email Writing

Why professional email writing? Correct use of language, tone, structure and style are all key elements of writing business correspondence.  Email, originally envisaged to be an informal and fast form of exchange, has now become the default communication vehicle for most organisations. As with any business correspondence, poor spelling, ineffective layout or inappropriate email etiquette can all impact on the audience, with consequences ranging from simple misunderstandings through to damaged reputation and potential loss of business.

Communicaid’s Professional Email Writing training courses combine the general principles of good correspondence with a more specific focus on the pitfalls and dangers of email writing and email etiquette. These are highly interactive courses that enable you to create the desired impact and convey your message more effectively through professional email writing.

Communicaid’s Professional Email Writing course will provide you with:

- A friendly but professional email writing style

- Assurance that your emails and other correspondence receive the attention they deserve

- Increased awareness of best practice and email writing etiquette

A Communicaid Professional Email Writing course will be of benefit if you:

- Correspond regularly with clients and colleagues by email and would like to improve your professional email writing style

- Need to improve the speed and effectiveness of your email correspondence

- Would like to develop your rapport with virtual email correspondents

Course content

All our Professional Email Writing courses are designed to meet the specific needs of our clients depending on their personal/organisational requirements and existing skills set.   A Professional Email Writing course includes:

- General principles of professional email writing

- Informal vs. formal style in email writing

- Presentation of emails

- How to create rapport and warmth through email writing
- Best practice email writing etiquette

Professional Email Writing courses are available seven days a week, 365 days a year, either at one of our training centres in London, Paris, Frankfurt and New York or at your offices in any location worldwide.  We usually recommend a one day course but can also offer a more flexible format to suit your schedule.

Suitably tailored materials will be used throughout your course and your trainer will provide feedback on your own unedited emails as well as exercises and practice activities appropriate to your context.

The most appropriate training format, content and approach for your Professional Email Writing course will be discussed during your diagnostic consultancy (please click here to read more about our approach).

Professional Email Writing Course trainer

Your Professional Email Writing trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus.  Detailed below is a sample profile of a member of our business writing training team.

Cathy Wellings

Cathy joined Communicaid in June 2003 as Director of Studies with responsibility for EFL and major foreign languages.  She is now responsible for the management of all Communicaid Cultural Awareness and Communications Skills programmes liaising with clients and trainers to establish the most appropriate approach and course content to meet delegates’ requirements.

In addition, to managing Communicaid’s team of Communication Skills trainers, Cathy has also designed and delivered a number of writing skills programmes herself to key Communicaid clients including Deutsche Bank, AXA PPP and EBRD.  She delivers Communicaid public programmes on Effective Business Writing and Professional Email Writing.               

Course Information

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