Aug 26

A recent article in the New York Times highlighted how expatriations can be hindered by how well partners integrate to the new culture. As the number of expatriates around the world increases, the number of partners who fail to successfully adapt to the new culture multiplies. Many partners lack the appropriate spouse and family training and supportand are therefore often unprepared for their relocation. Difficulties finding a job abroad, creating new networks and adapting to life in the new country as a result can add a lot of pressure on the employee and their relationship with their partner, thereby jeopardising the whole expatriation.

Family looking at globe Константин Чагин i The Intercultural Challenges of Expatriations: A Look at the Difficulties Partners Face

© istockphoto.com/Константин Чагин)

Tell me about yourself

One of the first barriers that partners face is in finding a job which is a very important and often stressful step for the partner. Using a new language, creating a CV and cover letter and applying for roles in unfamiliar companies can be source of anxiety. Statistics show it is now increasingly complex for partners to find jobs successfully in the target culture. In 2006 the number of partners who were able to find a job in the new country decreased by about 10%. The lack of employment opportunities for partners can sometimes create anxiety about the expatriation which can put immense pressure on the success of the assignment.

Building a new web

Moving to a new culture means leaving behind a network of friends, family and co-workers. Without this support network, partners can sometimes feel alone in the new environment and struggle to create a new group of friends and contacts. Meeting new people and being able to socialise are both essential to the partner’s enjoyment and success of the expatriation as they can provide the support they require to manage culture shock and the adaptation process.

When in Rome…

Another factor that can hinder the success of expatriations is how well partners adapt to life in the new country and the many new cultural values and traditions. A lack of cultural awareness and understanding can lead to many misunderstandings and often culture shock which can have long-lasting effects if not anticipated and managed effectively. Spouse and family training and support can provide partners with the knowledge, skills and support they need to settle into life in the new country quickly and find success for the duration of the expatriation.

These challenges and others often leave partners and families feeling less motivated to go an expatriation. This in turn impacts the level of interest employees will show in international roles. As a result, many companies are finding it difficult to find employees who are not only qualified but also interested in going on an expatriation.

Showing employees that they and their family will receive partner and family training and support can encourage more interest in international roles. By providing expats with the appropriate training they will also be better prepared for the adjustment they will have to go through and they will be more likely to stay for the duration of the assignment. Reducing the chances of an early return can help companies increase their ROI on expatriations while it can also improve the family’s enjoyment of the whole experience.

© Communicaid Group Ltd. 2011

Aug 10

The Organisation for Economic Co-operation and Development (OECD) recently published a study about how much time people dedicate to work in different countries around the world. The initial survey was conducted across the 26 OECD member countries as well as China, India and South Africa. The survey required people from the ages of 15 to 64 to describe what they did on a typical day. The results of the survey are very interesting, particularly as they tend to contradict the many stereotypes that exist about how much time people spend doing business in other cultures.

Business People biffspandex 2 i Time at Work: Business Reality Contradicts Popular Cultural Stereotypes

© istockphoto.com/biffspandex

Indeed, the cliché of a lazy Mexican, tired from the sun and sleeping in a hammock appears to be absolutely wrong as the study shows that Mexicans actually work the hardest. They work the longest days, are less paid compared to western countries, and also spend a lot of time doing chores at home. The image that Mexicans often portray through their more laid back cultural values and focus on relationships and family is deeply engrained in people’s minds as a culture which does not work very hard.

This is just one popular cultural stereotype that was proven wrong by the OECD study. Considering how many stereotypes can be misconstrued or false, it’s important to always look deeper than what you find on the surface to make sure that the assumption or judgement you have about a particular culture is accurate. Doing business in another culture can be hindered through inaccurate stereotypes or generalisations.

For instance the idea that French never work, often supported by coverage of the’35-hour work week’, is countered by the statistics that show that the French appear to be some of the most productive employees in the world. Some incorrectly believe that countries in Eastern Europe take the most holidays when they actually take fewer days than most of the developed countries in the European Union. In fact Germany not only has a high number of holidays, but its workforce spends the least amount of time working in the OECD.

Many cultural stereotypes are even more questionable as opinions tend to vary widely depending on whether the people are working in their home country or living in another as immigrants. For example, Mexicans in the US are seen as very hard workers who often work long hours and do harsh jobs, an image far from that we illustrated earlier.

By creating and supporting stereotypes that contradict real facts, people can risk making bad decisions based on false assumptions that could harm their business significantly. It’s important therefore to always question cultural stereotypes and check how accurate they may be. It is possible to use cultural stereotypes to your advantage as they can help you to simplify situations and anticipate behaviour across cultures, however if you are wrong you may find yourself facing drastic circumstances.

If you are doing business in another culture or if you are working with international counterparts, don’t get caught up believing what you hear as a false cultural stereotype can forever alter your relationship and success with them. The best way to completely understand the cultures you are doing business in is to participate in a cross-cultural awareness training programme. By providing you with detailed information about beliefs, values and behaviours you will find in the target culture, training will better equip you to break down stereotypes and build stronger business relationships based on cross-cultural trust.

© Communicaid Group Ltd. 2011

Aug 01

According to BBC World News, internationalists are a cosmopolitan group of global citizens with an international outlook and a deep cross cultural awareness.  Internationalists tend to be very successful in business, largely due to their global understanding of the world and cross-cultural leadership skills.

To give you a better idea of what an internationalist might look like let’s take a look at Tom.

Globe Kasia i Becoming an Internationalist   Developing Cross Cultural Awareness

© istockphoto.com/(Kasia)

Tom was born in the UK, raised in France and studied in Mexico. At the age of 37, Tom speaks English, French and Spanish fluently. Tom has an important role as a manager in an international company and spends a lot of time travelling around the world for business and leisure. Tom’s exposure and familiarity with many different cultures has helped him to develop a high level of cross cultural awareness which helps him do business successfully around the world.

When he travels, Tom values experiencing and discovering different values and traditions. He shows enormous respect towards the new cultures he visits and always tries to understand and appreciate the local rites rather than impose his own culture and vision of the world. Tom actively seeks dialogue with locals and is not afraid to experience local food and customs. Keen to learn and adapt to as many situations as he can, Tom has a truly global mindset. In other words, Tom is acutely aware of global issues and how geopolitical and cultural forces impact international business.

Tom is an important decision maker and has developed strong cross-cultural negotiation and influencing skills through his various experiences where he has brilliantly succeeded. Indeed, his global state of mind helps him to value diversity and seek people from different cultures and backgrounds rather than people similar to himself.

Tom is an early adopter and always tries to have the latest technology that help him to stay connected to the world. Tom’s smartphone, iPad and laptop all help him to actively follow international media. Through reading news magazines and newspapers, watching news channels in hotel rooms and in-flight entertainment on planes such as CNN International and BBC World News, Tom stays up-to-date with the latest happenings in the global arena.

Tom and his wife Liz are working hard to ensure that their children develop a similar global mindset and awareness and openness to different cultures by speaking to them in different languages and taking them on trips around the world.

Tom is fairly unique in his ability to adapt to other cultures and sees the world through a truly global lens, however with some effort, anyone can develop the skills required to be effective in an international environment. Cross cultural awareness training is one way people can improve their international skills. Volunteering to manage international projects, travelling to different countries on holiday and speaking to people from different cultures within your organisation can all help you to work more effectively internationally.

© Communicaid Group Ltd. 2011

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