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homeCross-cultural training By country

Cultural Awareness Training Japan

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Isobel Darlymple, Group Lead, Supply Chain Management, Pfizer

“Good pace, very entertaining – exceptionally knowledgeable trainer – made learning fun!”

Why Cross Cultural Training Japan?  Japan was one of the very first Eastern economies to attract foreign investment and affirm itself in the global market.  Since western companies started doing business in Japan, they have learned a lot about Japanese business practices and  its unique work ethic.  However, even those western multinationals who are firmly established in Japan still struggle to understand Japanese working practices and business values. Communicaid’s Cross Cultural Training Japan programmes are designed to address these needs.

One of the reasons for this is that while the Japanese economy has long embraced western technology and been open to trade from the west, Japanese business relationships rely heavily on traditional and long established culturally-influenced protocols.  The values of hierarchy, honour and face play a considerable role in all interactions, and can profoundly influence decision making processes and negotiations.  In order for an international organisation doing business in Japan to operate successfully, a sound understanding of Japanese business culture and how it affects business practices, such as negotiations and decision making, is essential.

Cross cultural knowledge and know-how can be acquired and developed through Communicaid’s Cross Cultural Awareness Training Japan programmes.  These are developed by taking into account the specific needs of your organisation combined with our understanding of how traditional Japanese business culture and values may affect doing business in Japan.  Ultimately, by raising your cross cultural awareness and enabling you to work more effectively with Japanese colleagues, Cross Cultural Training Japan will help your organisation to harness cross cultural differences and turn them in sources of competitive advantage.

Benefits

A Communicaid Cross Cultural Training Japan program provides:

  • A foundation of understanding of the most influential cross cultural theories and their impact on doing business in Japan
  • Key understanding of your own culture and the most relevant aspects of Japanese culture, allowing you to critically examine relative differences and how they affect business interactions in Japan
  • In-depth understanding, through case-studies and first hand accounts, of the cross cultural challenges you and your company are most likely to encounter when doing business in Japan
  • Practical, tailored set of tools and strategies to reduce cross cultural misunderstanding and enable productive business relationships with Japanese colleagues

Who should attend?

Communicaid’s Cross Cultural Training Japan course will be of benefit to you if:

  • Your organisation has business interests in Japan or is looking to expand operations in Japan
  • Doing business with Japanese colleagues is or is becoming an ever more important aspect of your company’s activity
  • You communicate virtually with Japanese counterparts
  • You are involved in multinational projects and programmes in Japan or with Japanese nationals

Cross Cultural Training Japan Course overview

Communicaid’s Cross Cultural Training Japan courses are designed to meet the specific needs of our clients depending on their specific requirements and existing skills set.  A Cross Cultural Training Japan course typically includes:

  • Understanding of culture and its impact on doing business in Japan
  • Key Japanese cultural values and attitudes: time, space, honour, hierarchy, tasks, relationships
  • Cross-cultural management: styles and expectations when doing business in Japan
  • Understanding Japanese body language: how to read it and avoid faux-pas
  • Essential business and social etiquette for doing business in Japan effectively
  • Potential language issues: using interpreters, International English, translations
  • Tips and strategies for dealing effectively with Japanese counterparts

Approach

Cross Cultural Training Japan courses are available seven days a week, 365 days a year, either at one of our training centres in London, Paris, Brussels, Frankfurt and New York or at your offices in any location worldwide.  We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule.

Suitably tailored cross cultural awareness materials will be used throughout your Cross Cultural Training Japan course and your trainer will provide a balance of structured input and discussion of case studies and scenarios relevant to your own particular context.

The most appropriate training format, content and approach for your Cross Cultural Training Japan course will be discussed during your diagnostic consultancy.

RJ – Cultural Awareness Trainer – Japan Expert

BA in Modern Languages
MA in Intercultural Communication (with distinction)
Certificate in TESOL

Having lived and worked in Japan for over five years, RJ has in depth knowledge of Japanese cultural issues together with a high level of spoken Japanese.  His time there was spent in Kanazawa and Toyama working in education both as teacher of French and English and as an academic manager with responsibility for managing budgets, recruiting staff and curriculum planning.  As a trainer, he worked with delegates from major companies including Deutsche Bank, Microsoft, National Panasonic and Winterthur delivering high level skill based training which also incorporated cultural issues.

RJ returned to the UK in 2002 to take his Masters in Intercultural Communication which included research on power, distance and politeness among the Japanese, Chinese and English.  He now divides his time between Lecturing in academic English at the University of Luton, working as a translation consultant and delivering intercultural training on Japan for corporate and public sector clients.  He has also published on Japanese cross cultural issues.  He is also president of SIETAR UK (Society for Intercultural Training and Research)

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