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homeCross-cultural training Culture for Business and Management

Developing Global Competence

 

Louise Roberts, Participant on CCPR WILD programme

The best part of training was the bridges it built between the people from different cultures in the room.”

 

Why Developing Global Competence?  International projects and operations are now common practice for global organisations who rely increasingly on international markets and talent pools.  Constant improvements in information and communication technology mean the best individuals from around the world can be recruited regardless of where they live.  As multicultural teams increase in numbers, so do the challenges of interacting on a daily basis with people from different cultures. Communicaid’s Developing Global Competence is designed to address these development needs.

Working in a team that is made up of a number of different nationalities or dealing with a diverse client base presents significant challenges to the way in which employees work and communicate.  An approach or style that is effective in one part of the world will not necessarily be effective in another.  These differences can easily lead to miscommunication and tensions within international teams, ultimately causing loss of time, money and revenue to an organisation.

Given the risks of ignoring or being unaware of the cross-cultural differences within a multinational team, international operations must provide all employees with the required global competence to enable effective and professional performance across cultures.  Communicaid’s Developing Global Competence programme provides delegates with a concrete set of easily applicable global tools and strategies which will help eliminate the risks and pitfalls that cross-cultural working presents.

Benefits of Developing Global Competence Course

Communicaid’s Developing Global Competence programme provides you with the following:

  • Knowledge of culture’s key components and drivers and their impact on global business practices and communication
  • Increased awareness of the global skills and personal qualities you should develop to work effectively in an international business environment
  • A wide range of practical tips, techniques and strategies for cross-cultural working and effective communication
  • A unique opportunity to discuss and compare cross-cultural challenges with delegates from a broad range of industries

Who should attend?

Developing Global Competence is specifically designed for:

  • Employees of multinational organisations who work internationally
  • Business people who have face-to-face or virtual contact with international colleagues, clients and suppliers on a regular basis
  • Business people who have experienced the challenges of cross-cultural working and communication
  • Organisations with a matrix management structure which crosses national borders
  • Members of multicultural teams

Programme Content

  • Overview of cross cultural theory and how it can be applied to a practical business context
  • Key cross-cultural values and behaviours: how do they influence business interactions?
  • Communication styles across cultures: communicating effectively and avoiding misunderstandings
  • Anticipating differences in international working practices
  • Skills, strategies and tips for working internationally

Developing Global Competence Trainer Profile


PS – Cross Cultural Specialist

BA in Business Studies, University of Frankfurt
Licensed Consultant for The International Profiler, DISC and TMC

PS has over eleven years of experience in consultancy, human resources management and intercultural training.  PS delivers training programmes for a large number of corporate multinationals and public sector organisations in a wide range of countries including Germany, Poland and the UK.  Her key areas of expertise include global leadership, multicultural teams, international assignments, repatriation and cross cultural management.

PS now works as an intercultural training consultant in London.  Her experience in the field of international HR project management involves working in areas of recruitment, organisational development, performance management and employee relations.  More recently, PS has worked on several global leadership consultancy projects focusing on leadership, diversity, cross cultural issues and workforce development.

Her executive and team coaching approach is based on several licensed tools which help to identify cultural development gaps and improve individual effectiveness when working across cultures. PS speaks five languages including German, English, French and basic Polish and Arabic.

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