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homeCross-cultural training Culture for Business and Management
Intercultural Management  

Shazia Younis, Avid Technology

Training was extremely useful and I have definitely learnt how to show more cultural sensitivity with my international colleagues. I especially valued how training raised our awareness of the cultural needs across the globe and the importance of understanding cultural expectations.”

 

Why Intercultural Management training?  International projects involving teams composed of individuals coming from different cultures are now commonplace in the global world in which we work..  If left unchecked, the intercultural differences that exist between team members can hinder their performances and eventually lead to the failure of the international project.  Such outcomes can be avoided if intercultural differences are understood and correctly deciphered by every individual working internationally.

Different intercultural values have a direct impact on how individuals communicate, work and interact with each other. Since these differences are instinctive, most individuals fail to make the connection between their intercultural values and how they impact working practices.  This lack of awareness can lead to severe intercultural misunderstandings, incidents or clashes.

The role of Intercultural Management training offers global managers a comprehensive overview of the challenges of intercultural working and strategies to overcome cultural differences that can negatively impact team efficiency. 

Communicaid’s Intercultural Management course is designed to enhance your knowledge of the role that that culture plays in international communication and prepare you to work more successfully with your international colleagues and counterparts. Developing your intercultural management skills is a key competency required now of any successful manager. Communicaid’s Intercultural Management will be personalised to meet your specific individual and organisational requirements to ensure the success of your intercultural teams or global project.

Benefits

Communicaid’s Intercultural Management training course will provide you with:

  • A complete analysis of your own and your team’s intercultural profile
  • A comprehensive overview of the intercultural challenges international teams face
  • Enhanced cultural sensitivity and competence for effective intercultural management
  • Strategies to effectively harness and manage intercultural differences
  • Tools to ensure effective intercultural communication with international team members

Who should attend?

A Communicaid Intercultural Management training course will be of benefit to you if:

  • You are working or managing an intercultural team
  • You are experiencing difficulties working in an intercultural context
  • Your staff is becoming more interculturally diverse
  • You are involved in multinational projects and programmes

Course Content

All our Intercultural Management training courses are designed to meet the specific needs of our clients depending on their unique requirements and existing skills set.   An Intercultural Management training course typically includes:

  • Culture and its influence on intercultural management
  • Intercultural values and attitudes and their impact on multicultural teams: time, space, group dynamics, authority, tasks, relationships
  • Intercultural communication styles
  • Intercultural management styles and skills
  • Working together in an intercultural context: strategies to harness the team’s experience and skills
  • Developing intercultural awareness among your team
  • Language issues in intercultural management and strategies to overcome them
  • Tips and strategies for working in an intercultural context

Approach

Communicaid’s Intercultural Management training courses are available seven days a week, 365 days a year, either at one of our training centres in London, Paris, Brussels, Frankfurt and New York or at your offices in any location worldwide.  We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule.

Suitably tailored intercultural management training materials will be used throughout your Intercultural Management training course and your trainer will provide a balance of structured input and discussion of case studies and scenarios relevant to your own particular context.
The most appropriate training format, content and approach for your intercultural management training course will be discussed during your diagnostic consultancy.

Intercultural Training Course Trainer

Your Intercultural Management training course trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus.  Detailed below is a sample profile of a member of our intercultural management training team.

HJK Intercultural Management Specialist

Masters and Phd in Contemporary History

HJK has over fifteen years experience of working as an international trainer, consultant and coach delivering intercultural management, team building and leadership programmes. He has worked with a wide range of companies from sectors including chemical, automotive and pharmaceutical industries and trains in German, English, Portuguese or Italian.  Throughout his career, he has attended regular training courses for professional intercultural trainers.

HJK completed his post graduate studies in Italy and then started his career as a lecturer in German culture in Florence.  On his return to Germany he joined several large training companies as a consultant designing and delivering intercultural management training to international companies. 

HJK currently focuses on intercultural integration, international mergers and acquisitions workshops, presentation and negotiation programmes.  He regularly delivers Intercultural Management and Intercultural Competence programmes for a key Communicaid financial client in various European locations.

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