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The impact of cultural difference is felt not only by those assigned to international postings, but also by their host-country managers and colleagues. While they may not have endured the trauma of an international move, they will be working with colleagues whose methods of working, style of interaction and expression may be completely new and ‘foreign.’
In such situations, it would be easy to suggest that ‘when in Rome, do as the Romans do’ and expect expatriate staff members to adapt to their host-country ways of doing things. However, such an approach lacks the necessary cultural sensitivity to help expatriates integrate positively and effectively into their new workplace and is likely to lead to unnecessary misunderstanding, uneasy working relationships and potential loss of business.
In order to make this experience a successful one for all concerned, Communicaid’s Managing Expatriate Staff courses are aimed at managers and HR professionals who regularly work, interact with and manage expatriate staff.
Benefits
A Communicaid Managing Expatriate Staff course will provide you with:
- Increased understanding of the impact of cultural difference when managing expatriate staff
- A better understanding of the cultural challenges facing expatriate staff
- An in-depth examination of the expectations of host-country managers and expatriate staff
- The opportunity to enhance cultural awareness and competence
- Hands-on strategies to minimise cross-cultural misunderstanding and encourage positive -
working relationships when managing expatriate staff
Who Should attend
A Communicaid Managing Expatriate Staff will be of benefit to you if you:
- Are a manager working regularly with overseas employees and expatriate staff
- Are a human resources professional responsible for managing expatriate staff in your home
country
- Manage project teams including members from overseas
Course content
All our Managing expatriate staff training courses are designed to meet the specific needs of our clients depending on their specific requirements and existing skills set. A Managing Expatriate Staff course typically includes:
- The impact of culture on international assignments and assignees
- Culture and workplace dynamics
- Culture clash: challenges and solutions
- Building relationships and trust
- Giving and receiving feedback
- Communicating across cultures
Approach
Managing Expatriate Staff courses are available seven days a week, 365 days a year, either at one of our training centres in London, Paris, Frankfurt and New York or at your offices in any location worldwide. We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule.
Suitably tailored materials will be used throughout your course and your trainer will provide a balance of structured input and discussion of case studies and scenarios relevant to your own particular context.
The most appropriate training format, content and approach for your Managing Expatriate Staff course will be discussed during your diagnostic consultancy (please click here to read more about our approach).
Managing Expatriate Staff Course Trainer
Your Managing Expatriate Staff trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus. Detailed below is the profile of a member of our cultural awareness training team.
CR
CR has over twenty years international management and intercultural training experience with corporate and non-profit clients in both the US and UK. She has worked with a number of major multi nationals across a wide range of sectors including engineering, energy, finance, pharmaceutical and petrochemical industries. Her areas of expertise include diversity training, intercultural coaching, UK and US business training and cross border communication.
After graduating in American Studies, CR moved to Chicago where she lived and worked for over ten years. She spent the first four years as Training Manager with International Orientation Resources recruiting and supervising trainers in addition to delivering training herself. She then moved to Bennett Associates where her projects included Train-the –Trainer, cultural adaptability, cross cultural awareness for international management and intercultural training for HR. CR’s final position in the States was as Project Manager for the Anti-Defamation League developing materials and seminars for diversity training.
On her return to the UK in 1996, CR completed her Masters in Strategic Training and Development and has since worked as an intercultural and global diversity consultant delivering cultural transition training, diversity seminars and intercultural training in support of European mergers and acquisitions and international HR. CR also regularly delivers workshops and seminars for a number of professional organisations such as SIETAR and CIPD. She has delivered training for key Communicaid clients including L’Oreal and Cadbury Schweppes. |
Cross-cultural
Communication 
