Many employees now work as part of a matrix structure and are managed by someone from another part of the world or manage a geographically dispersed team. Others regularly work on international joint ventures or project teams drawing together expertise from several continents.
Global organisations are keen to harness the expertise of international employees worldwide while maximising the cost benefits of virtual working. However, all too often they ignore a fundamental management principle – that global virtual workers must be fully integrated, managed and motivated. Cultural differences in communication styles and working practices can easily become amplified and cause a loss of efficiency if not addressed and channelled appropriately.
Aimed at anyone who manages or works as part of a global virtual team, this programme develops understanding of the benefits and challenges of virtual global working and helps delegates to develop their own solutions. Delivered via a virtual platform, this programme allows delegates to experience virtual communication first hand and develop good practice for effective global virtual working.
Improve your intercultural competence with Communicaid, one of the world’s leading providers of Global Virtual Team Working courses.
Benefits of Global Virtual Team Working Courses
- Understand the cultural drivers that create different working and communication styles
- Develop practical strategies to counter the challenges of remote global communication
- Select the appropriate medium and communication style for each particular context
- Communicate more effectively with colleagues based remotely
Who should attend?
- Have a global function within their organisation
- Regularly work as part of virtual international project teams
- Liaise with clients and colleagues based in overseas locations or offices
- Rely on email, telephone and video conferencing to communicate with international counterparts
Global Virtual Team Working courses are designed to meet the specific needs of our clients depending on their specific requirements and existing skills set. A Global Virtual Team Working course typically includes:
- Cross-cultural values and attitudes affecting virtual and remote working
- Cultural perceptions and assumptions: how we are perceived
- Practical challenges and solutions for global virtual and remote working
- Forming, managing and measuring virtual relationships
- Best practice recommendations for gaining competitive advantage from effective global virtual working
Your Global Virtual Team Working trainer
Your Global Virtual Team Working course trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus. Detailed below is the profile of a member of our intercultural training team.
Certified Executive Coach, Escuele Europea di Coaching, Turin, Italy PhD Business Administration, University of Sao Paolo, Brazil MA Business Management, Karl Franzens University, Graz, Austria
An Austrian national, EW has over 15 years of business and international management experience. She has studied, lived and worked in 11 countries on four continents.
After finishing her degree in 1997, EW moved to Hong Kong and later Thailand where she worked for an Austrian company that designs custom made light fixtures for commercial and residential sittings. EW was responsible for the company’s representation in Southeast Asia, as well as the communication, marketing and financial planning. She worked on a number of high-profile key accounts for the Thai Foreign Ministry and the Thai Royal family.
In 2000 EW moved to Sao Paolo, Brazil where she started working as an independent business consultant supporting small and medium sized European companies. She led market research projects focusing on a broad range of needs such as maintaining client contact, setting up offices in the local country and bridging linguistic and cultural barriers for her clients.
Between 2003 and 2007 EW lived in Switzerland, the UK and Germany. Upon her move to Milan, Italy in 2007, EW started working as a researcher at the Intercultural Development Research Institute. She has since designed, presented and organised numerous workshops and events for the institute at conferences and congresses such as the SIETAR Europa conference.