Intercultural Awareness

Why Intercultural Awareness courses?  Working in an intercultural context is now commonplace for employees of global companies.  While intercultural working can offer many benefits, it also comes with many hidden challenges and pitfalls.  Failing to assess and answer these difficulties can lead to severe intercultural misunderstandings and harm the productivity of the team.

Intercultural Awareness courses will provide employees working internationally with a better understanding of the benefits and risks created by intercultural teams.  Through analysing each member’s core cultural values, communication style and working preferences, intercultural team members will develop and apply a set of strategies that will result in improved intercultural working and collaboration.  With the right set of intercultural skills, employees will work more effectively across cultures and bring more back to the organisation.

Communicaid’s Intercultural Awareness courses aim to facilitate your intercultural interactions in the workplace and give you the tools you need to effectively communicate in an intercultural context.  Our Intercultural Awareness training courses are tailored to respond to your specific needs and help you to maximise the full potential of your intercultural teams.

Benefits

Communicaid’s Intercultural Awareness courses will provide you with:

• In-depth intercultural awareness and a comprehensive understanding of the impact of cultural differences
• Up-to-date and practical intercultural tools and strategies for intercultural working
• Enhanced understanding of the intercultural challenges of an multicultural workplace
• Opportunities to enhance intercultural awareness and competence
• Practical tools to reduce misunderstandings and encourage positive intercultural working relationships

Who should attend?

A Communicaid Intercultural Awareness course will be of benefit to you if:

• Your organisation is growing its business beyond national borders
• You and your staff are increasingly working with colleagues in other countries
• Your staff is becoming more interculturally diverse
• You are involved in intercultural projects and programmes

Course content

All our Intercultural Awareness courses are designed to meet the specific needs of our clients depending on their unique individual and organisational requirements and existing skills set. An Intercultural Awareness course typically includes:

• Overview of intercultural awareness and how to develop it
• Intercultural values and attitudes such as time, space, group dynamics, authority, tasks and relationships and how they impact cross cultural working
• Intercultural communication styles
• Intercultural management styles and expectations
• Working together across cultures: socialising for business, building trust and relationships
• Tips and tools to develop intercultural awareness
• Overcoming language issues: intercultural or linguistic?

Approach

Intercultural Awareness courses are available seven days a week, 365 days a year, either at one of our training centres in London, Brussels, Paris, Frankfurt and New York or at your offices in any location worldwide.  We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule.

Suitably tailored Intercultural Awareness course materials will be used throughout your Intercultural Awareness courses and your trainer will provide a balance of structured input and discussion of case studies and scenarios relevant to your own particular context.  The most appropriate training format, content and approach for your Intercultural Awareness courses will be discussed during your diagnostic consultancy (please click here to read more about our approach).

Intercultural Awareness Course Trainer

Your Intercultural Awareness course trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus.  Detailed below is a sample profile of a member of our Intercultural Awareness Course trainer team.

PS – Cross Cultural Specialist

BA in Business Studies, University of Frankfurt
Licensed Consultant for The International Profiler, DISC and TMC

PS has over eleven years of experience in consultancy, human resources management and intercultural training and has lived in the UK, Poland, Egypt as well as her native Germany. Her key areas of expertise include global leadership, multicultural teams, international assignments, repatriation and cross cultural management.

PS now works as an intercultural training consultant in London.  Her experience in the field of international HR project management involves working in areas of recruitment, organisational development, performance management and employee relations.  More recently, PS has worked on several global leadership consultancy projects focusing on leadership, diversity, cross cultural issues and workforce development.

Her executive and team coaching approach is based on several licensed tools which help to identify cultural development gaps and improve individual effectiveness when working across cultures.