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homeCross-cultural training By country
Intercultural Training Japan Click to Enquire now

Claire Lamb, HR Manager, De Beers LV (UK)

“The Japanese briefing provided not only an invaluable insight into working effectively with our Japanese counterparts but also an understanding of Japanese society and values - key to the success of our new operations in Japan.”

Why Intercultural Training Japan?  Faced with internal turmoil and social tensions in the 17th century, Japan’s ruling shogun decided to close the country’s borders and end all contact with the foreign outside world.  Japanese indigenous culture flourished as a result, its roots settling deeply in all aspects of society.  Modern Japan is a multicultural and dynamic society. Japan’s economy, despite a considerable downturn in the 1990s, remains one of the largest in the world, thanks both to a well established high technology sector and to a very strong and unique work ethic.  Western business practices are recognised for their effectiveness and welcomed in most Japanese businesses but the pervasiveness of traditional Japanese values is undeniable.  Hierarchy, honour and strict rules of etiquette mean that all business interactions in Japan follow a strict culturally-influenced protocol.  Doing business in Japan successfully depends heavily on the ability to correctly decipher such cultural variables and react accordingly. Communicaid’s Intercultural Training Japan is developed to address these needs.

Communicaid’s Intercultural Training Japan programmes are designed to raise both your understanding of culture, improve your intercultural skills and give you valuable insight into how Japanese culture directly affects doing business in Japan.  Intercultural Training Japan will benefit individuals developing business relationships with Japanese clients and suppliers, as well as all employees of companies who already have established business ventures in Japan.

By attending an Intercultural Training Japan programme, you will gain a valuable understanding of the differences between your cultural drivers and those of Japanese business counterparts, current or prospective.  This will allow you and your company to make informed decisions on the most effective ways of doing business in Japan.  Communicaid’s tailored approach enables you to walk away with highly personalised strategies for future business and negotiations with Japanese counterparts, while topical case studies offer you and your company or team hands-on practical tips and solutions to ensure doing business in Japan is successful.  Designed in close collaboration with you and your organisation, our Intercultural Training Japan courses will be tailored to your unique requirements ensuring maximum impact to your context of doing business in Japan.

Benefits

Communicaid’s Intercultural Training Japan course will provide you with:

  • A clear understanding of the intercultural differences between you and your Japanese counterparts and the impact they can have on doing business in Japan
  • Valuable skills and tools to help you develop the necessary intercultural skills for doing business with Japan successfully
  • A better understanding of the intercultural challenges you may face doing business in Japan
  • Practical tools that will help eliminate intercultural misunderstandings and encourage positive working relationships with Japanese colleagues and partners

Who should attend?

A Communicaid Intercultural Training Japan course will be of benefit to you if:

  • Your organisation is currently doing business in Japan or looking to expand its operations to Japan
  • You and your employees are increasingly dealing with Japanese counterparts
  • You are involved in multinational projects and programmes with Japanese colleagues
  • You travel on a regular basis to Japan for business endeavours

Intercultural Training Japan Course overview

Our Intercultural Training Japan courses are designed to meet the specific needs of our clients depending on their unique requirements and existing skills set.   An Intercultural Training Japan course typically includes:

  • An overview of culture and its impact on intercultural interactions
  • Focus on key Japanese cultural drivers: hierarchy, face, corporate and family values, team work versus individualism
  • Japanese working practices, business etiquette and negotiation styles: hurdles, strategies, key do’s and don’ts
  • Japanese body language: misunderstandings and how to avoid them
  • Language when doing business in Japan: using interpreters or International English
  • Tips and strategies for effectively building relationships and doing business in Japan

Approach

Intercultural Training Japan programmes are available seven days a week, 365 days a year, either at one of our training centres in London, Brussels, Paris, Frankfurt and New York or at your offices in any location worldwide.  We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule.

Suitably tailored materials will be used throughout your course and your trainer will provide a balance of structured input and discussion of case studies and scenarios relevant to your own particular context.

The most appropriate training format, content and approach for your Intercultural Training Japan course will be discussed during your diagnostic consultancy.  Detailed below is the profile of a member of our Intercultural Training team.

RJ – Cultural Awareness Trainer – Japan Expert
BA in Modern Languages
MA in Intercultural Communication (with distinction)
Certificate in TESOL

Having lived and worked in Japan for over five years, RJ has in depth knowledge of Japanese cultural issues together with a high level of spoken Japanese.  His time there was spent in Kanazawa and Toyama working in education both as teacher of French and English and as an academic manager with responsibility for managing budgets, recruiting staff and curriculum planning. 

As a trainer, he worked with delegates from major companies including Deutsche Bank, Microsoft, National Panasonic and Winterthur delivering high level skill based training which also incorporated cultural issues.

RJ returned to the UK in 2002 to take his Masters in Intercultural Communication which included research on power, distance and politeness among the Japanese, Chinese and English.  He now divides his time between Lecturing in academic English at the University of Luton, working as a translation consultant and delivering intercultural training on Japan for corporate and public sector clients.  He has also published on Japanese cross cultural issues and held the role of president of SIETAR UK (Society for Intercultural Training and Research).

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