Feb 06

English as the lingua franca we know today is facing challenges that affect its long term stability in the business world. Although many rely on it heavily to communicate across cultures, it may not be long before we say ‘adiós’ or ‘zai jian’ to the dominance of English in business. The need to take Spanish and Mandarin language training courses is increasingly important because of the emerging economies of their native speakers. As businesses look for that competitive edge, they are turning to Spanish speaking markets in North and South America and Mandarin speaking economies in Asia.

Business Meeting 13 track5 i Business English, Spanish or Mandarin – Which Language Holds the Most Potential for Today and the Future?

© istockphoto.com

¿Hablas español?

English is the modern day lingua franca of business, largely because of its use in the world’s largest economy. Albeit relatively slowly, this linguistic supremacy is in the process of changing. The influence of the Spanish language in the US is one contributing factor to this change. The Hispanic population is the fastest growing market segment in the US and has grown by 60% in just one decade making Hispanic buying power an impressive $1,000 million.

This combined with the level of influence Hispanic culture has on US history and the economy makes the Spanish language a candidate for becoming an international language of business. Some people even assert that the main language spoken in the US in 2060 will in fact be Spanish making it even more critical for many businesses to offer Spanish language training to their employees as they plan their long-term strategies. The predominantly Spanish-speaking and increasingly influential continent sitting just below the US makes the Spanish language even more attractive to global businesses.

One billion Mandarin speakers and counting…

Another main challenge to English as the international language of business is the increasing importance and influence of the Chinese economy. There are approximately one billion Mandarin speakers across the globe making it the largest linguistic group in the world. Recently, China has spread its economic and business interests beyond their geographical borders and, in a world riddled with economic crises, China seems to be coming out on top.

The Chinese are also expanding rapidly into the African continent through government funding for construction and other schemes. Although Chinese workers in Africa are generally housed in compounds away from local populations, their increasing involvement in Africa is likely to influence the cultures and economies there and Mandarin will become even more widespread across the globe. Investing in Mandarin language training courses for your employees can open doors to one of the most powerful countries of the future.

Are we witnessing a critical moment in linguistic history?

Although there are other languages such as Spanish and Mandarin who at times appear to be major contenders for the business lingua franca, there are many who believe that English is here for the long run and that we might even be witnessing a critical moment in linguistic history. Quoted in an article on Resilience Science, linguist David Crystal states ‘This is the first time we actually have a language spoken genuinely globally by every country in the world’.

Despite this viewpoint, perceptive business leaders around the world know that, without a doubt, investing in Spanish language training or Mandarin language trainingcourses will open international doors and help organisations to gain a significant edge in business, especially in these difficult financial times. This edge will undoubtedly benefit your global organisation both today and in the future.

© Communicaid Group Ltd. 2012

Apr 05

In a recent article published in the Daily Telegraph, well known journalist and novel writer Stephen Clark analyses the complex relationship between the French (and more precisely the Parisians) and the English language. According to Clarke, the common belief that the French are not able to speak English correctly or even understand it is false. On the contrary, the growing use of English words in the French language like ‘management’, ‘team building’ and ‘email’ proves that the French are in fact indirectly increasing their proficiency in “l’anglais”.

Dictionary English Christopher Ewing i Do the French Have a Love/Hate Relationship with the English Language?

© istockphoto.com/ Christopher Ewing

This opinion is going against the very perception many French have of themselves. While the French are often branded as arrogant or overconfident, they are much more modest when it comes to assessing their language skills. According to a survey conducted by the European poll institute Eurostat, only 10% of the French feel that they can speak a foreign language effectively. In 2009, France ranked 69 out of 109 countries on the TOEFL English test, another sign of the lack of English language skills among the French population.

How can we explain this absence of knowledge and proficiency? With their shared history, geographic proximity and the warm relationships maintained by France and the UK for centuries, it would make sense to think that cultural exchanges would have allowed the English language to enter France. This combined with the ever growing influence and use of English in international business can make us question how English has not pervaded French culture as much in other places.

Reasons for this absence of knowledge and proficiency in English could date back to when French was a dominant language of diplomacy from the 17th century through to the Second World War. French administrations also passed laws during the 1990’s to ensure that French was used in commercial and workplace communications as well as many social interactions. Any English words were translated into French, for example, and foreign TV shows and movies had to be dubbed in French rather than shown in English with subtitles like many other European cultures do. As a result, the French have historically had little contact with the English language in France and therefore few opportunities to learn the language outside of formal language classes.

Many people in France are starting to realise the many benefits that English language skills can offer. Earlier this year the French Education minister announced that they will start teaching English to young children in schools and further develop access to Business English courses for professionals. These are strategic and vital initiatives for French international companies who are competing on the international stage. Without a skilled workforce that can speak and write English properly, international companies are increasingly recognisnig that they risk losing many profitable business opportunities overseas.

All is not lost for the French. In his article Clarke reveals that France was ranked 17th out of 44 countries, ahead of its neighbours Italy and Spain. He also applauses the creativity of the French, especially their ability to play with English words which shows an increasing ability to use the language.

Through increasing the use of English in everyday French society and education, the French have a much better chance of increasing their English proficiency score as a nation. It may take some time however for these efforts to truly materialise and produce any tangible results so in the meantime French organisations can provide formal Business English courses to their employees to ensure that they are able to communicate and do business in English whenever the need arises. Whether or not the French love or hate the English language, they will need to learn to embrace English in some form to truly succeed in the global arena.

© Communicaid Group Ltd. 2011

Feb 10

For many professionals using Business English, this language is purely an efficient means of communication in order to get the job done. This new lingua franca might consequently become known under a different name to ‘English’. Both BELF (Business English Lingua Franca) and ‘Globish’ are terms currently used.

Globes Mike Bentley i Business English as a Lingua Franca or Globish?

© istockphoto.com/ Mike Bentley

The French former IBM executive Jean-Paul Nerrière coined this version of English ‘Globish’. He observed in the Far East how non-native speakers of English were more able to communicate and hence do business with their Korean or Japanese counterparts than their native English speaking rivals from America and Britain by using this dialect. Globish has a basic ‘utilitarian’ vocabulary of about 1500 words and is devoid of all the complications of English. In the author Robert McCrum’s view, Globish benefits from having broken free from the cultural associations with Britain and the United States. This would obviously make it more attractive to potential speakers in countries where Western life is not always looked upon positively.

Globish therefore evolves in its own way, both grammatically and lexically. Will Globish become the new lingua franca? In the opinion of New Yorker writer, Isaac Chotiner, Globish may just be a worldwide pidgin which does not satisfy everybody’s linguistic needs – what people really want to learn is English. In the same vein, Nicholas Ostler writes that Globish in his opinion will not survive long as it ‘it is not being picked up as a mother tongue’, something which is essential for the long-term survival of a language.

So, what of the future of English as a lingua franca for business? Nicholas Ostler believes that even though English is the lingua franca of business at the current time, the situation will definitely change and English will go into inevitable decline. Why inevitable? In his view, English will follow the same trend as other great lingua franca of the past. Persian dominated Western Asia for centuries but finally lost this position following foreign invasions of peoples speaking other languages and went into permanent decline. The same was true of Latin, which became the lingua franca under the Romans.

Even if these predictions are backed by solid arguments, we clearly do not know what will happen and when – after all, the reign of Latin lasted for more than a thousand years. In the meantime, while we wait for a new dominant culture to appear, there is no denying the requirement for non-native speakers of English to acquire the language of Shakespeare and Dickens. English courses such as Business English or Legal English will allow you to work effectively in an international context.

© Communicaid Group Ltd. 2011

Nov 30

It is generally presumed that if you are a professional person and you are on an English language training course, you are going to be following a Business English course. Does this mean that the term Business English includes all aspects of English that are not ‘general’? Is there really only one alternative to Business English?

Meeting Business Meeting  2 nyul i What Are the Alternatives to Business English?

© istockphoto.com/ Nyul

The obvious main alternative to Business English is ‘General English’. On a General English course, the delegate would be offered the choice of themes, which might be of interest to anybody outside the world of work (the environment, transportation, sports and leisure, the media, travel, etc). The functions of the language are presented and practiced in a ‘general’ way. So, for example, making suggestions might be presented in the context of a group of friends discussing what they might do that evening: ‘Shall we go to the cinema?’, ‘How about seeing the new Harry Potter film?’ Why don’t we go ice skating instead?

The term ‘Business English’ has come to mean the kind of English that professional people require in order to able to work effectively in their companies. Business English is therefore the umbrella term under which the language that is used in all the departments in a company is included. However, the language specific to different departments is generally only touched upon lightly as the main focus of a business English course is the skills required at work: telephoning, writing emails, making presentations, participating in meetings, etc. If the delegate wishes to specialize in the English required for a specific profession he/she needs to choose a specific strand of Business English as an alternative. It is therefore possible to say that alternatives to ‘Business English’ are: Human Resources English, Financial English, IT English, Marketing English, Pharmaceutical English and Technical English, etc.

In addition, there also exist exam preparation courses which are not necessarily solely concerned with Business English. All of these exam preparation courses focus on the skills that are needed to perform well in the exam. Therefore, tactics, tips and exam question practice make up an essential part of the course. Some of these exams might be more general (The Cambridge general English PET, FCE, CAE, CPE tests, for example) or professional, but not specifically business (the TOEIC). Others are more specialized, such as the International Certificate in Financial English (ICFE) and the International Legal English Certificate (ILEC); both from Cambridge.

Academic English is another alternative type of course in which the content focuses more on preparing students for studies in a university, college or school where English is the medium of study. Such a course is therefore more skills-focused as the content of the academic studies varies from student to student. Listening and note-taking skills are highly important for reaping the benefits from lectures, essay writing and presenting information are both important production skills.

Most business English courses mix in ‘social’ English so that the business person feels able to cope in travel and social situations. Therefore, the following themes might be included on the course: how to deal with different situations at the airport, how to get by in a hotel, how to feel at ease in a restaurant with Anglophone business partners, how to small talk, etc. Even though this mix of social and professional language may exist on a business English course, a true combination of business and general English does exist as a veritable alternative to a Business English course. Delegates could choose to divide the course in half, alternating business lessons with general ones. One week, the delegate might be practising the language needed to lead a meeting, the next week he/she could be discussing global warming and climatic changes. This type of course is popular as variety generally increases motivation and people also feel the need to address their personal culture. Increasingly, business is about socializing: being able to participate in general discussions and express one’s opinion confidently.

The final alternative I would like to mention is cultural awareness training for English speakers. Courses are available which enable you as an individual to understand better people from different cultural backgrounds. This type of course looks beyond language and focuses on such aspects as paralanguage and social behavior.

In conclusion, the answer to the question I asked in the introduction: ‘Is there really only one alternative to Business English?’ is ‘no’. There is a wide choice of English courses and as more and more courses are created to respond to the specific needs people have, the number of alternatives to ‘Business English’ will continue to grow.

© Communicaid Group Ltd. 2010

Oct 29

Have you ever heard expressions such as “curveball”, “home run” or “big hitter”? If you are a baseball fan you will be  very familiar with them. But have you ever heard these in an everyday or business conversation? Let’s play ball!

Football Adam Kazmierski i The Influence of Sport on Business English

© istockphoto.com/ Adam Kazmierski

According to the French National Institute for Statistics and Economic Studies (INSEE), the importance of sport is growing in modern society. But sport is more than a mere practice; it is a sub-culture with its own code and vocabulary that now permeates through to everyday social and business culture.

A quick glance at the list below will show some typical sporting terms used in both American and British English. Be sure to ask for a review on these when undertaking a business English course.

Word Sport Meaning Usage
Batting 1000 Baseball Getting everything in a series of item right American English
Catbird seat Baseball An advantagous position American English
Cleanup hitter Baseball Someone who come in to solve a problem American English
Curveball Baseball A surprise American English
Home run Baseball A complete success American English
Play ball Baseball To start American English
Right off the bat Baseball Immediately American English
Full-court press Basketball An all-out effort to exert pressure American English
End run US football An evasive tactic American English
To Knock Out Boxing To put out of comission British English
Below the belt Boxing An unfair tactic British English
A contender Boxing A challenger British English
To score Various To succeed British English
A game plan Various A strategy British English
Locker talk Various Gossip, rumour British English

As you can see, sport terminology is now widely used in business situations. But while these expressions are easy to understand for native speakers, it is not necessarily the case for non-native English speakers who might struggle and be confused by hearing sport vocabulary in another context.

If you want to avoid misunderstanding with your foreign colleagues, it is advisable to follow a business English course. It will offer you the opportunity to go the distance and tackle language issues. If you don’t want to throw in the towel when dealing with foreign heavyweight clients or suppliers, it is crucial to master basic and more advanced business vocabulary.

© Communicaid Group Ltd. 2010

Aug 17

Have you ever heard the expression ‘hevege lvago’? Do you know what it means to refudiate something? New English words and expressions are being reinvented and created everyday.

Teenagers are a classic example of a group that has created a new version of English in an effort to make it harder for others to understand them. ‘Backslang’, originally created by pickpocket gangs in Victorian London, includes the use of expressions such as “hevege lvago” which means “hello” and “ovgo kvakay” which means “ok”.

Backslang may sound really complicated to someone who is not familiar with it but it is based on a fairly simple concept. To speak backslang you simply take away the first letter of the word or the first two if they are not vowels, put “ava” in the middle and then put the first letter(s) back on.

Teenagers aren’t the only ones who play with English words, politicians like Sarah Palin enjoys it too. After using the word ‘refudiate’ which doesn’t currently exist in the English language, she posted a comment on her Twitter account to justify its use: “English is a living language. Shakespeare liked to coin new words too”.

Dictionary English Christopher Ewing i English Language Reinvented

© istockphoto.com/ Christopher Ewing

It’s true that language evolves over time and new words appear and disappear everyday. However the Telegraph argues that it can be a real gaffe for people like Sarah Palin to invent new words. They argue that people like Sarah Palin or Barack Obama, who invented the verb “to wee-wee”, represent their political party and also their country. If they really want to be persuasive and make the right impressions across the globe, they must speak a very high level of English avoiding any reinvented words.

This applies to business as well where anyone working internationally should be able to speak a high level of Financial English, Insurance English, Legal English or Business English depending of the sector. Imagine that you are going through a court case and need to hire a lawyer. When you arrive at your potential lawyer’s office to meet him you discover that he speaks very poor English. Will you feel confident about his skills to represent your case and understand the complexity of the situation?

Communicaid’s English language training courses will help you to improve your understanding of the English language so you can prepared for new words, expressions and slang in any context. By taking a language training course, you will be able to use the English language correctly and not get stuck in the trap of reinventing words like Cleopatra tried to do when she said: “I shall be window’d in great Rome”.

© Communicaid Group Ltd. 2010

Aug 10

Learning a new language can be extremely difficult, especially at first. However if you look around you will find many tools you can use in your daily life to help you improve your skills. Many people find that once they have learnt the basics of a language, the hardest thing is remembering what they have learnt and taking it a step further. Here are a few tips for taking your English language to the next level.

Immerse Yourself
One of the most important things to do is to practise not only your listening, reading and writing skills but also your speaking skills. The best thing to do is to immerse yourself in an English-speaking country and sign up for a Business English course. Being immersed in the country where the language is spoken will improve your comprehension and pronunciation and thus help you to have real exchanges with your neighbours, friends and colleagues. Seeing the language in the newspapers or on English TV everyday will also significantly help you improve your skills. Having to speak English in shops or if you are lost in the street or the tube can also be really helpful, while also challenging, as it forces you to speak and try the new words, grammar or expressions you have learnt.

Watch English Films
If you do not have the opportunity to immerse yourself in the country where the language is spoken, you can find a plethora of American and English series or films that you can watch in the original English version. If you do not have any English films, you can rent them easily either in stores or online through many easy-to-use services. When you do find English films, it is best to watch them in their original version with English subtitles. This will help you associate the spelling of words to the pronunciation as you hear it. If you own a modern television, you can also change the settings so English subtitles appear on your screen as you watch programmes in English or even your own language..

Newspapermuharrem öner i Key Tips for Improving your English Language Skills

© istockphoto.com/ muharrem öner

Read English Magazines or Books
Reading English magazines and books is a great way to further develop your English skills. In large cities you can often find bookshops which carry English books, while in airports and train stations there are usually a few magazines in English that you might find of interest. If you are just starting out, don’t be afraid to buy books which you might consider quite basic in your own language as they will be easier to follow and cause you less frustration. As you read, it can be really helpful to look up any words you don’t understand in a dictionary. As you go, you can record any words you didn’t know in a small notebook where you can read them every day until you know them by heart.

Listen to English Music
Listening to music is also a very good way to improve your comprehension in a new language. As you listen you can try to write down the lyrics and correct your work by comparing your lyrics against those you can find on the internet. This will help you improve your listening skills, vocabulary and spelling.

These are just some of the things you can do to improve your language skills on your own. However if you want to rapidly improve your language level, the most effective way is to enrol on a language training coursewhere the trainer can help to correct your mistakes and pronunciation as you go. Communicaid’s language training courses are ideal for anyone looking to take their language skills to the next level

© Communicaid Group Ltd. 2010

Jul 16

According to an article in the Economic Times, several Japanese retailers told their employees to start speaking English, or find another job. Japanese organisations like Uniqlo are trying hard to become less Japanese and more global by making English the company’s official language. Many employees working for large international Japanese companies now have to pass the TOEIC with at least 700 out of 990.

Expanding abroad to boost sales or to become a global company seems to be an increasing trend. Nowadays, business English has become the international business language and Japanese managers recognise that excellent business English language skills will make them stand out.

Japan Chris Pritchard i1 ‘No English, No Job’

© istockphoto.com/ Chris Pritchard

In certain Asian countries like South Korea and Japan, people learn English in high school but the focus tends to be around reading and writing rather than listening or speaking so the latter can be quite weak when applied in business. Japanese organisations are aware of the way most Japanese are programmed to learn English from a young age and therefore tend to limit the opportunities they have for English language training because they are not confident that it will make a difference.

English language training can make a difference provided it is organised and delivered effectively. Nevertheless, it’s important employees looking for jobs in Japanese companies and many other companies around the world have excellent business English skills. This will increase their chances of finding a good job allowing them to work abroad and communicate on an international level.

National business, national Stock Exchanges or national economies are now being replaced with international business, international Stock Exchanges and international economies where English is the lingua franca. Being able to read, write and speak in business English is paramount to success in both the Japanese and global marketplace.

© Communicaid Group Ltd. 2010

Jun 18

English is the accepted language for international trade and commerce and London is one of the main centres of global and European business; it therefore seems logical that attending a Business English course in London is an excellent choice. Among the many advantages that England’s capital offers somebody searching for a Business English course are: the facilities and atmosphere offered by this bubbly city, the immersion factor, the wide choice of training centres and courses on offer and the accessibility of the city itself.

London is considered ‘the place to be’ when it comes to business in Europe. The figures speak for themselves: ‘London is Europe’s financial capital, with nearly 2,000 UK headquartered companies listed on the London markets producing an aggregate market capitalisation of nearly £1.4 trillion ($2.5 trillion).

St Pauls Deejpilot i Learning Business English in London

© istockphoto.com/ Deejpilot

This atmosphere is surely what anybody working in the business would want to experience. Not only is London a great business city, it also offers a wonderful range of entertainment, all of which inevitably helps the delegate on a business English course to learn the language better. London has four world heritage sites, over 200 museums and galleries, ten national trust and ten English Heritage sites, 108 theatres and music halls, five world class symphony orchestras and two opera houses.

At the end of a day’s training in London, the delegate is able to immerse him/herself in the atmosphere of this lively city and listen to English spoken in its natural environment. It is recognised by the majority of delegates on Business English training courses that English spoken by ‘native speakers’ is more difficult to understand than the variety of English spoken by people who use English as a second or even third language. The speed of delivery, the consequent pronunciation changes in fast connected speech and the inclusion of idiomatic expressions, slang and phrasal verbs, for example, can make native speakers notoriously difficult to comprehend. A Business delegate can avoid this problem and hope that his next interlocutor is not English, or he can ‘take the bull by the horns’ and expose him/herself to everyday English, spoken naturally in London.

Deciding on which Business English course in London to choose might present the potential delegate with a lot of problems as the choice of training centres and courses is so wide. It is precisely for this reason, however, that the delegate has more chance of finding a course which mirrors exactly what he/she is looking for. The delegate needs to be careful and do his/her research thoroughly. There is, however, another way. Instead of tying to find a course that responds to his/her demands, maybe it would be better for the delegate to check out other kinds of organisation such as the Culture and Communication Skills Consultancy, Communicaid, which designs the programme of study to respond to the objectives, needs and level of the delegate.

London also offers regular opportunities to take an English business exam as there are a lot of accredited examination centres in this city. Cambridge and LCCI are two of the most popular.
London remains one of the most accessible cities in the world. It is relatively cheap and easy to travel to thanks to its four London airports and Eurostar station. For anybody in Europe, London is no more than a few hours away.

© Communicaid Group Ltd 2010

Jun 16

What are the reasons why so many professional people are currently attending Business English courses? The answer to this question is simple. English is the language for doing International Business. As a consequence, companies need those employees who are in relation with foreign clients or suppliers to have the skills in English which enable them to do their work efficiently. Even if an employee has good knowledge of the English language, he/she still needs to acquire the language to their professional area (logistics, human resources, etc.) and therefore need to attend a Business English course.

In this post we will look at why English is in this position, what the implications of this are for the English language and Business English training courses and what future developments we can expect to witness.

Businessman Pali Rao i Business English as International Language of Business

© istockphoto.com/ Pali Rao

British colonialism spread the English language around the globe as it was administratively imposed on the non-English speakers in these colonies. English started to become increasingly influential on the world-scene at the beginning of the Twentieth Century. The Versailles Treaty of 1919 was drawn up not only in French (the diplomatic language of the time) but also in English. The US’s powerful political, military and economic position in the second half of the Twentieth Century meant that English became the main language of communication in such organisations as NATO and the IMF. The following facts from the British Council website reveal the current widespread use of English: English is spoken as a first language by around 375 million and as a second language by around 375 million speakers. Around 750 million people are believed to speak English as a foreign language.

Due to the fact that Business English is so important, companies require increasing numbers of their employees to have knowledge of this language. This knowledge is no longer the preserve of people in positions of responsibility; technicians who have to phone for support in another country and receptionists who receive foreign delegations also need to be able to do certain parts of their jobs in English. Companies therefore allocate a proportion of their training budgets to business English courses. This more diverse demand has led to the development of training courses which specialise in exactly what the delegate needs to know in order to be able to function correctly at work.

As Business is done in English between people who are not necessarily native speakers of the language, a simplified version of English is now emerging. This version is sometimes called ‘standard’ or ‘international’ English. This new type of English for Business purposes is trimmed of all the non-essential grammatical structures and has a reduced common vocabulary. Phrasal verbs such as ‘go on ‘ and ‘set up’ are not as important as ‘continue ‘ and ‘create’, for example, and knowledge of the difference between the present perfect and the past simple is no longer a priority in the training room.

The primordial objective of the business person using international business English is to communicate efficiently and effectively. Native speakers with their fast delivery, colloquial expressions and unclear pronunciation are feared in the business place as they have become the most difficult people to understand. The result of this is that native speakers may have to start learning how to speak a more communication-friendly form of their own language – i.e. international English

According to a recent BBC article, US economic, military and political dominance is likely to decline over the next two decades. This change shows that the situation that made English into the international Business language is going to change in the future. Will this mean that another language will replace English as the new language of international business communication? It is improbable as Chinese, for example, is such a difficult language to learn and does not have the same world-wide spread as English. Another emerging economy, India, already uses English substantially in everyday life. It is also true to say that International English is easier to learn than other forms of English such as British English or American English. The result is that this standardised international version of English will become more and more prevalent in international business and training courses will have to reflect this reality.

© Communicaid Group Ltd. 2010

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