The importance of Effective Virtual Working & Communication: The last ten years have seen a rapid rise in the adoption of virtual and remote working among organisations of all types and sizes. In addition to increased productivity and reduced business costs, organisations also benefit from a more motivated workforce seeking a better work/life balance. With technological advances such as access to broadband, VoIP and changes in organisational culture facilitating this move, seemless remote working and communication with colleagues, suppliers and clients across the globe has never been easier.
The importance of Effective Virtual Working & Communication is designed to help you to communicate effectively as “teleworkers”, remote project team members and geographically dispersed employees. This one day course will focus on the challenges that remote and virtual working produce and provide solutions and suggestions on how best to overcome them.
Benefits of Effective Virtual Working
Effective Virtual Working and Communication will provide delegates with the tools to:
- Develop practical strategies to counter the challenges of remote communication
- Select the appropriate medium and communication style for each particular context
- Communicate more effectively with colleagues based remotely
- Understand the cultural drivers that create different communication styles
Who should attend Effective Virtual Working
This programme is aimed at professionals who:
- Have a global function within their organisation
- Regularly work as part of virtual project teams
- Liaise with clients and colleagues based in overseas locations
- Rely on email, telephone and video conferencing to communicate with international counterparts
Effective Virtual Working & Communication Course Content
- Key definitions and concepts
- Cross-cultural values and attitudes affecting virtual and remote working
- Styles and perceptions: how we are perceived and how other cultures operate, strengths, weaknesses and opportunities
- Varieties of remote communication
- Practical challenges of virtual and remote working
- Forming, managing and measuring virtual relationships
- Matching task to technology
- Keystone principles for effective remote and virtual working
- Recommendations and best practice for gaining competitive advantage from effective virtual and remote working
- Conclusions & action plan
Effective Virtual Working & Communication Trainer
Detailed below is the profile of a member of our Effective Virtual Working and Communication team.
CGC – Cross- cultural specialist
Bsc Commercial Engineering
CGC combines his knowledge of intercultural theory with his expert professional experience of global markets to deliver country specific and cultural awareness training to a breadth of business sectors and on European, Asian and Latin American cultures.
On graduating in his native Chile, CGC relocated to the UK in 1975. He has also lived in Argentina, Brazil and Mexico and has done business in a broad spectrum of countries including Cuba, Korea, India, Malaysia and the Philippines.
During the 1980s CGC was the Manager of Islington Enterprise Centre where he secured and implemented international projects across Europe, Latin America and Africa. He then went on to work for the Body Shop as New Market Development Manager developing business strategy in emerging markets and setting up franchises in Asia, Africa and Latin America. Since leaving The Body Shop in 1997 CGC has worked as a business and cultural consultant providing consultancy and training to a wide range of clients including LeBoeuf, Lamb, The United Nations, UBS Warburg, Credit Suisse First Boston, Thames Water and British Airways.
CGC is currently the Managing Director of an e-bank involved in electronic prepayments over the internet and mobile communications working in Europe, Latin America, Middle East and Asia. In addition, he maintains an interest in TV and film producing working with various US, UK and Japanese channels. He is a regular commentator on Spanish speaking financial markets with Bloomberg TV.
He has delivered a wide range of cultural awareness training programmes to key Communicaid clients including Adidas, GSK, Talisman Energy and Cadbury Schweppes.