The importance of good grammar and punctuation for business communication: The age of electronic communication has brought countless benefits to organisations and employees worldwide. Being able to converse with contacts via email, instant message and social forums has resulted in significant cost savings and enhanced profitability for companies. While there are numerous benefits to be made from embracing these new technologies, organisations and individuals can not be oblivious to the lack of structure, syntax and grammar that these new communication channels encourage. Recent research has shown how most post-graduates lack the confidence to write well and do not understand the basics of English grammar and punctuation.
The ability to write well, in a structured, clear and correct manner continues to be a key way for organisations to differentiate their brand from that of their competitors. The written word is permanent while the spoken word can be lost and forgotten.
Communicaid’s Grammar and Punctuation for Business Communication course will provide you with easy to use rules of English grammar, punctuation and spelling in a lively and open environment, enabling you to become a more confident and accurate business writer.
Benefits of Grammar and Punctuation for Business Communication
This programme will provide you with the tools to:
- Ensure that your writing reflects your level of professional competency
- Become a confident and efficient business writer
- Write business documents more accurately and professionally
- Save time and embarrassment
- Ensure your reader is focused on the content of your writing
Who should attend Grammar and Punctuation for Business Communication
- Requires more confidence when writing emails, proposals, documents, etc.
- Needs to refresh their knowledge of English grammar and punctuation
- Relies on colleagues to correct their written work
Grammar and Punctuation for Business Communication Course Content
This course includes:
- Grammatical terminology
- Simple and complex sentence structure
- Common pitfalls in English grammar
- Punctuation rules and trends
- Commonly confused words
- Proof reading for grammar, punctuation and spelling errors
Grammar and Punctuation for Business Communication Trainer
Detailed below is the profile of a member of our Grammar and Punctuation for Business
Communication training team.
BA (Hons) English language, literature and linguistics
PhD in Linguistics
Diploma in Coaching & Mentoring
FW is a writing specialist with 14 years’ training, coaching and consultancy experience in communication skills.
She currently runs her own consultancy working with clients including Allied Irish Bank, Argos, B & Q, BMW, Barclays Bank, eBay, Homebase, Prudential, Virgin, and Vodafone. Her key areas of expertise include designing and delivering writing workshops, designing brand tone of voice for large organisations, writing style guides for international organisations and training, coaching, consulting in learning and communication skills.
Previously FW has worked in the fields of academic research, tourism and banking and she spent four years as head of academic staff at Pitman Training’s flagship London College. She has delivered Grammar and Punctuation for Business Communication training courses to a number of Communicaid clients including Shell, AIG and the Foreign and Commonwealth Office.