Why attend an Effective Global Virtual Working programme? It is now an everyday occurrence to find ourselves exchanging emails with contacts around the world or joining conference calls with overseas colleagues or clients. Many employees now work as part of a matrix structure and are managed by someone from another part of the globe or manage a geographically dispersed team. Others regularly work on international joint ventures or project teams drawing together expertise from several continents across the globe.
Global organisations are keen to harness the expertise of international employees worldwide while maximising the cost benefits of virtual working. However, all too often they ignore a fundamental management principle - that global virtual workers must be fully integrated, managed and motivated. Cultural differences in global communication styles and working practices can easily become amplified and cause a loss of efficiency and money if not addressed and channelled appropriately.
Aimed at those who manage or work virtually with geographically dispersed colleagues, this interactive two hour Effective Global Virtual Working virtual training programme is designed to help you to understand the benefits and challenges of virtual global working. Delivered via a virtual platform, this programme allows delegates to experience “best practice” virtual communication and develop skills for effective global virtual working.
Benefits of Effective Global Virtual Working
Effective Global Virtual Working will provide you with the tools to:
- Understand the global cultural drivers that create different working and communication styles
- Develop practical strategies to counter the challenges of global virtual communication
- Select the appropriate medium and communication style for each particular virtual context
- Communicate more effectively with colleagues based remotely
Who should attend Effective Global Virtual Working?
Effective Global Virtual Working is aimed at professionals who:
- Have a global function within their organisation
- Regularly work as part of virtual global project teams
- Liaise with clients and colleagues based in overseas locations or offices
- Rely on emails, telephone calls and video conferences to communicate with global counterparts
Effective Global Virtual Working Programme Content
Our Effective Global Virtual Working programme includes:
- Cross-cultural values and attitudes affecting global virtual and remote working
- Global cultural perceptions and assumptions: how we are perceived
- Practical challenges and solutions for global virtual and remote working
- Forming, managing and measuring virtual global relationships
- Best practice recommendations to harness more effectively the benefits of global virtual working
Effective Global Virtual Working Course Trainer
CM
BA European Studies with French and Spanish
MA Intercultural Communication
A dual citizen of the US and UK, CM has spent most of her life living, studying and working in diverse cultures including France, Greece, Russia, Saudi Arabia, Spain, the US and the UK where she is currently based. Her first hand experience and academic studies have given her an in depth understanding of the challenges of living and working across cultures.
On graduating, CM worked for an international human rights law institute in Chicago for three years where she managed the daily administration and co-ordinated large international conferences on behalf of the institute.
In 2004 CM moved to London where she worked for an internationally recognised real estate and investment firm before enrolling in an MA programme in intercultural communication. Her coursework and dissertation focused on intercultural management, training and experiential learning.
CM joined Communicaid in June 2006 as Culture and Communication Advisor and is responsible for the design and implementation of cultural awareness and communication training programmes. She has worked on large scale projects with key clients including Barclays Bank, Convergys, Dell, Imperial College of London, Tesco and Marks & Spencer.
CM is licensed to use The International Profiler, Communicaid’s chosen international management development tool.
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