The importance of Effective Virtual Working: The last ten years have seen a rapid rise in the adoption of virtual and remote working among organisations of all types and sizes. In addition to increased productivity and reduced business costs, organisations also benefit from a more motivated workforce seeking a better work/life balance. With technological advances such as access to broadband, VoIP and changes in organisational culture facilitating this move, seemless remote working and communication with colleagues, suppliers and clients across the globe has never been easier.
The importance of Effective Virtual Working is designed to help you to communicate effectively as “teleworkers”, remote project team members and geographically dispersed employees. This one day course will focus on the challenges that remote and virtual working produce and provide solutions and suggestions on how best to overcome them.
Benefits of Effective Virtual Working
Effective Virtual Working will provide delegates with the tools to:
- Develop practical strategies to counter the challenges of remote communication
- Select the appropriate medium and communication style for each particular context
- Communicate more effectively with colleagues based remotely
- Understand the cultural drivers that create different communication styles
Who should attend Effective Virtual Working
This programme is aimed at professionals who:
- Have a global function within their organisation
- Regularly work as part of virtual project teams
- Liaise with clients and colleagues based in overseas locations
- Rely on email, telephone and video conferencing to communicate with international counterparts
Effective Virtual Working Course Content
- Key definitions and concepts
- Cross-cultural values and attitudes affecting virtual and remote working
- Styles and perceptions: how we are perceived and how other cultures operate, strengths, weaknesses and opportunities
- Varieties of remote communication
- Practical challenges of virtual and remote working
- Forming, managing and measuring virtual relationships
- Matching task to technology
- Keystone principles for effective remote and virtual working
- Recommendations and best practice for gaining competitive advantage from effective virtual and remote working
- Conclusions & action plan
Effective Virtual Working Trainer
Detailed below is the profile of a member of our Effective Virtual Working team.
CR – Cross Cultural Specialist
BA American Studies, Manchester
MSc Strategic Training and Development, Surrey
CR has over twenty years international management and intercultural training experience with corporate and non-profit clients in both the US and UK. She has worked with a number of major multi nationals across a wide range of sectors including engineering, energy, finance, pharmaceutical and petrochemical industries. Her areas of expertise include diversity training, intercultural coaching, UK and US business training and cross border communication.
After graduating, CR moved to Chicago where she lived and worked for over ten years. She spent the first four years as Training Manager with International Orientation Resources recruiting and supervising trainers in addition to delivering training herself. She then moved to Bennett Associates where her projects included Train-the –Trainer, cultural adaptability, cross cultural awareness for international management and intercultural training for HR. CR’s final position in the States was as Project Manager for the Anti-Defamation League developing materials and seminars for diversity training.
On her return to the UK in 1996, CR completed her Masters and has since worked as an intercultural and global diversity consultant delivering cultural transition training, diversity seminars and intercultural training in support of European mergers and acquisitions and international HR. CR also regularly delivers workshops and seminars for a number of professional organisations such as SIETAR and CIPD. She has delivered training for key Communicaid clients including Smith & Nephew, L’Oreal and Cadbury Schweppes.